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Toll-free·Calls Customer Service·Most popular American Airlines number 📞1-815-320-5522
Q: How do I talk to a live human at American Airlines?
A: Keep pressing 0 OR 📞1-815-320-5522 tell the voice prompt "Give me options" and then press 0. Our free phone can also navigate phone menus to get a live human at American Airlines for you.
Q: Does American Airlines offer 24 hour customer service?
A: Yes! 📞1-815-320-5522 This call center operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday. Schedule a call when it's convenient for you.
Q:How long will I wait on hold?
A: The average hold time is 4 minutes and 28 seconds 📞1-815-320-5522. The longest hold times are on Friday, and the shortest are on Tuesday. You can skip the hold time for free.
📞1-815-320-5522
Main phone number 📞1-815-320-5522 · Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · If you are not traveling within the next 72 hours, contact us via online, via the American app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
📞1-815-320-5522
Toll-free 📞1-815-320-5522 · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · To get you to the right place, what can I help you with today?
📞1-815-320-5522
Toll-free 📞1-815-320-5522 · 24 hours, 7 days · For SkyMiles account support · If you are not traveling within the next 72 hours, contact us via online, via the American app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
📞1-815-320-5522
Toll-free · 24 hours, 7 days · If you hold Medallion Status, enter your Medallion Number at the prompt. The higher your status, the faster they pick up. Pressing 0 when you have status will get you to the end of the queue. · If you are not traveling within the next 72 hours, contact us via online, via the American app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
📞1-815-320-5522
Toll-free · Mon-Fri 8am-7pm EST · Keep pressing 0 · If you are not traveling within the next 72 hours, contact us via online, via the American app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
📞1-815-320-5522
Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · We are not available by phone at this time. To provide feedback, a complaint, or refunds for a trip you have already taken, contact us at American.com/help.
📞1-815-320-5522
Toll-free · 24 hours, 7 days · For help with American Cargo questions · Cargo Sales & Customer Service - For existing bookings, press 1. For new bookings, press 2.
📞1-815-320-5522
Toll-free · 24 hours, 7 days · Follow prompts. · Say or enter your Sky Highs Member number. If you don't have it, say "I don't have it." If you are not a member, say "Not a member."
📞1-815-320-5522
Toll-free · 24 hours, 7 days · Press 1 or 2 depending on need for American.com help · If you are not traveling within the next 72 hours, contact us via online, via the American app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
📞1-815-320-5522
Toll-free · Mon-Sun 6am-12:30 am EST · Direct to a human · For existing bookings, press 1. For new bookings, press 2.
Researchers routinely call this American Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:
Lost Baggage claim number: Press 0 at prompts, use call back option, wait for call
Here is how our research team describes the way the American Airlines phone system greets you:
If you are not traveling within the next 72 hours, contact us via online, via the American app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
Below are some clips we've found from American Airlines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
"Hi.
Thank you for calling American Air Lines. How can I help you with your bags today?"
Excerpt from a call with American Airlines
Thursday, June 20, 2024 10:03 AM
"Hi. Thank you for calling American Airlines. Please enter your SkyMiles number."
Excerpt from a call with American Airlines
Monday, July 28, 2025 7:53 PM
American Airlines operates the call center for this 📞1-815-320-5522 phone number Mon-Sun 6am-12am EST. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 88 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this American Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like American Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy day to call American Airlines is Monday. The most busy day to call American Airlines is Thursday. Again, this is based on a sample of 88 calls made with our AI-powered, web-based phone in the last 90 days.
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
In summation, the best day to call American Airlines is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that American Airlines staffs the call center well on Monday.
Below is a sample of recent calls to American Airlines, and their purpose. Are any of these similar to the reason you are trying to call?
Lost luggage retrieval: My bags went to Las Vegas but I did not make the flight.
Taken from a call on Monday, July 28, 2025 7:53 PM
Lost baggage compensation inquiry: Hi. My baggage was lost or delayed, I guess, you call it.
Taken from a call on Thursday, June 20, 2024 10:03 AM
2025-07-28T00:00:00.000Z
American Airlines is a major international airline. With over 5,400 flights per day, it isn't surprising that American gets a lot of calls to its customer service departments.
People call American customer support for a range of reasons, including:
Here are some tips for having a successful customer service call with American:
Many customers are happy with American's customer service 📞1-815-320-5522 and report satisfaction with the way that its phone-based agents handle questions and concerns. Still, there are other customers who have had negative experiences with American customer support.
One particular concern that arises is when American codeshares flights with other airlines. This means that a person books a ticket with American but the flight is operated by another airline. In these cases, problems and issues with the flight itself can be difficult to sort out.
Some customers also complain about a lack of follow-through on American's part: A gate agent or customer service representative may claim that compensation is on its way and then it never seems to arrive. Some customers have to make repeated contacts to deal with the situation, or may even have to involve third-party advocates to get a resolution.
A American telephone customer service representative can resolve many issues, including the sale of tickets, canceling and changing tickets, rebooking customers, investigating billing issues, assisting with special needs and flight requests, and escalating inquiries as appropriate.
American customer service cannot address lost and found issues if your item was lost outside a plane or gate. In such cases, you would need to contact the airport or, if the item was lost in security, the TSA to file or follow-up on a claim.
Customer support also can't assist when a passenger does not have appropriate identification to fly: Issues around passports and government-issued IDs should be resolved before arriving at the airport.
Sometimes 📞1-815-320-5522, customer service calls don't go the way you want them to. If you hang up the phone with American customer service and feel as though you didn't get anything resolved, don't fret. There are other ways to address your issue.
Henry has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.